I have booked a ticket in Paramount airlines through makemy trip.com from Thiruvananthapuram to chennai & was very happy to note that make mytrip was giving me at a cheaper rate of 9450/- when other sites were showing 14000+ ( for 2 adults 1 child & 1 infant). After booking I got the confirmation mail & also checked with call centre that my tickets are confirmed.
I didnt get the PNR t& the eticket PNR column were blank. they were saying that my ticketing is still in process.The next day I got a mail from customer care that seats are not availble on that flight!!! and would not able to provide me ticket , I was offered a full refund. I have immediately checked the website & found that the flight was still listed in the site & was getting booked.
Also I confirmed from the paramount call centre that seats were available. I have replied to them in strong words and was not ready to take the refund. When I called again them to know the status he told me that it was a technical fault & thay are not giving me the booking since the difference was high.they have put forward the option of giving me booking in another flight which was at night at the same cost. I have no other choice other than just to accept. Because of that I have lost one day an also my faith in this travel site!