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Makemytrip

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3.8

Summary

Makemytrip
Feb 24, 2006 03:21 PM, 2075 Views

MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

(Updated Feb 24, 2006)
Bad Customer service

I was suggested by some friends that this site gave cheap tickets. I gave it a try. I booked a ticket for me and my family from Ahmedabad to Bangalore on Kingfisher airlines. While booking the ticket on KF airlines, I was given an offer of complimentery drop within city limit, unfortunately, they did not mention whom to contact at the airport for the same. I had written to them on details of the pick, but they did not respond. I assumed it would be a offer from KF. But when I contacted the KF counter, they said it was the offer of makemytrip.com and I was left in the cold. I made my own arrangements to go home. When contacted them the next day, they said there was a goof up in the drop and would get back to me soon on how the goof up happend, the soon is now 2 weeks old. I thot I was given a ride by KF airlines, but it was makemytrip.com who literelly took us for a ride.   I made a mistake of not reading their services on mouthshut.com. If I had done that, I would never have used the site.

Issue Resolved
(0)
Dear mayurth,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 90 days old.If just in case your issue still stands unresolved then please let us know for further action.Warm regards Team-MakeMyTrip Care
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