MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.
I booked a ticket on make my trip on-line between Bangalore and Trivandurm for date 30th Dec 2015 and return 2nd Jan 2016 and paid Rs. 36464 for 3 passengers on Indigo flight.
However, Indigo received only Rs. 18, 036 and the tickets booked by the with special( non cancellable) rates with the airline. Remaining money is taken by Makemytrip.
I have been trying to reach them, but there is no way. All there calls go into a voice message that direct me to go to online or mobile app. Beware, makemytrip can mislead ticketing.’