Day by day, MMT is graduating from bad to worse
I used MMT for booking my stay at a beach house in Kannur
Kannur not being a tourist centric town, I chose the best accommodation in the best available property for a 2 nights’ stay
The property is in a village & after reading the description and facilities, I was quite surprised that such a place can exist in a small village in Kannur.
I even confirmed the details by talking over the phone with MMT support & the property owner.
To my utter shock & disbelief, out of 28 promised facilities, 20 were absent, 2 I didn’t require.
Most importantly, there was no security, neither for the guests(any outsider could come & go at their own free will), nor for the law enforcement(Our IDs were not checked, any person can stay claiming someone else’s identity).
The accommodation was filthy, broken floors & full of jumbo sized cockroaches.
And when these were brought to the notice of MMT, the response came that they will resolve this by 48 hours, i.e. 24 hours beyond my stay at the property.
Finally, their resolution was to issue a voucher to me with a definite expiry period.
It means, for the resolution to be effective, I would need to avail the MMT services again
Once beaten, twice shy. NEVER AGAIN