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Had one of my worst experience with Makemytrip this time when I went to Kashmir. They never gave me the cab details who will pick me from the railway station but when I came to my hotel the cab driver came and told me that Make my trip never asked the cab driver to pick us up. Also, the hotel was bad.
Hotel premier in Jammu which they told me is a deluxe hotel. Also if you are in trouble these guys work till 7 PM and you just cant reach them.