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Makemytrip

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Makemytrip
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kallayya @vinayak016
Aug 20, 2014 12:29 PM, 6256 Views

MAKEMYTRIP (INDIA) PRIVATE LIMITED Cares

MAKEMYTRIP (INDIA) PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

Problem with refund on Railway Ticket Booking

I tried to book a Rail Ticket with’Make My Trip’, Everything was fine uptil; the payment page. Once the payment has done, it redirected to Error page. Amount got deducted but Ticket not booked at all. I contacted MMT and opened a ticket for refund(8/8/14). But till now(20/8/14) I have not received my Refund and not even a single reply from’MMT’ .


I am not happy with the support. Its very irritating, even if we keep on messaging them on their website, no reply from them. I have also Escalated to Management but still the same. Worst customer service.

Issue Resolved
 (3)
(1)
MakeMyTrip
Dear Customer,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience caused to you while dealing with us.We were looking into your concern but have found that a few important details are missing.Please provide us with the following details:Booking ID or Email address used at the time of booking We await your response to get the matter checked at our end.Assuring you best of our services.Regards,Team-MakeMyTrip Care
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