MAKEMYTRIP (INDIA) PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.
Easy change of ticket took 6 calls and total hold time of 2 hours. At at the end I had to call the airlines to make the ticket changes.
The customer service sucks at Makemytrip. Will never book again through them. I spoke to at least 6 different customer reps and each time had to explain my situation from the scratch. None of them had any information about the previous rep’s actions.
Makemytip is big on promises on their websites but poor delivery and post sales support.