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Makemytrip

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Summary

Makemytrip
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Vinod Kumar@fairguy2006
May 07, 2018 01:57 PM, 2055 Views

MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

Do not use them

Its going to be two months now, I still have not received my insurance amount which I had not noticed while pressing the buy button. the next minute I called them to cancel and they agreed and sms ed me with reference no, complete RIP OFF, they make u

Brand Response
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(1)
MakeMyTrip
Dear fairguy2006We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience.In reference to your concern regarding Insurance, we have validated your case and found that, our concern team has handled your case and process refund of Inr 15/- towards the MakeMyTrip wallet account on 12-Mar-18 against the Insurance amount which you have opted by mistake while making the booking.Regards,Team-MakeMyTrip Care
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