I booked a holiday thru MakeMyTrip.com web site on 14th. for 15th and 16th Aug at Bhimtal. The credit card was debited and I received a confirmation mail to my booking.
I started of at 5 AM to Bhimtal on 15th Aug to Bhimtal. At 12 PM I received a call from MakeMyTrip.com that due to technical error the amount Rs. 9895 has been debited but your booking has not happened. There are no hotels available. I had no option but to return back. We reached back delhi at 8 PM. 15 Hours of drive.
This resulted in agony, mental harrasment and financial loss to me.
I had booked a taxi for 3 days.Rs 9500 to whom I had paid in advance. I lost three precious days of my holidays, which I had planned and hoped to enjoy.
I received a letter from makemytrip.com regretting inconvinience and agony caused to me and my family for the same. I demanded a appropriate compensation but after 5 days I heard nothing back from them.