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Makemytrip

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Summary

Makemytrip
Saurav Kumar@sauravnitw
Apr 06, 2013 04:02 PM, 1775 Views

MAKEMYTRIP (INDIA) PRIVATE LIMITED Cares

MAKEMYTRIP (INDIA) PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

Cheating By car operator in Jammu & Srinagar

I went to Kashmir on 10 days holidays booked through MakeMyTrip. (Executive name: Azid ALi). I paid all the expense fifteen days in advance. When I was in Srinagar my car driver suddenly said that there is no petrol in the car and his owner didn’t give money to him. I spoke to the owner and he asked me to give him 3000 INR which he would return to me next day.


Luckily I had only 1500 INR  with me at that time. So I gave him only 600 .and send my account number to the owner. It’s almost 10 days since I gave him money. He keeps telling me that he would transfer the money next day. However he never did. I was cheated by a Driver and his owner. Same thing happens with one of my fellow tourists and one of my friend. They never got their money back and so didn’t I.


One of my friend’s had given 5000. I was lucky that I gave only 600. I did write to MakeMyTrip about this but no response .So be careful while you travel to Kashmir and book you travel from MakeMyTrip.I am putting the details of owner and Tour operator for the benefit of tourist traveling to Kashmir.


Name of Make My trip Agent : Azid Ali Mob- 9654988786 Email :azid.ali@MakeMyTrip.com


Name of the tour operator for car rental - Royal Tours and Travels Srinagar  contact : 0194- 2454947 , 919419015970


Name of the car owner : Avtar Singh (Jammu) Mob :- 9419188092


Name of the driver : Imtiyaz Mob : 9797747496.

Issue Resolved
(1)
Dear Sauravnitw,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 90 days old. If just in case your issue still stands unresolved then please let us know for further action. Warm regardsTeam-MakeMyTrip Care
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