MAKEMYTRIP (INDIA) PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.
Today morning when I called for a query regarding the PNR of a friend who is stuck in Chennai, the call landed on the desk of a lady called APARNA. She picked the call and told that she needs to transfer the call directly. When I asked does she even knows what my query was before transferring, She abused me saying "Bhxxxx Chxx" and disconnected the call. After that whom ever I called and I told that I want to speak to a supervisor, all are disconnecting the call and just now even gave a 1 rating to a lady who again disconnected my call . Nice going MMT and excellent customer service care. I will never book through you and will spread this news about your service too.
Also why do I have a feeling that I just cant be the only guy having a bad experience and rest all are so good. Many other also have told that their CC sucks.Guess MMT made their own people to give those reviews and they are Fake. Also may be the case where kids are writing review to get money from mouthshut.