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Makemytrip

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4.0

Summary

Makemytrip
S Shreya @SimbaS
Nov 14, 2019 02:39 PM, 7178 Views

MAKEMYTRIP (INDIA) PRIVATE LIMITED Cares

MAKEMYTRIP (INDIA) PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

Horrible service ?

Make My Trip is worst when cancelling. I had booked a domestic holiday with these guys and cancelled before 15 days. I was to get 50% refund for the same which I agreed to. Even after 10 days when I did not get refund notification I reached back to them. They said the cancellation is under review. I was assured that the request has been cancelled and tge refund would be processed. I did not get a notification again. I called again and they said they don't send cancellation notification. Aslo every time I asked what amount would be refunded they never gave the exact amount. After 10 more days later I got a message that an amount which was less than half the booking amount has been refunded. When I got back to them they said please check your bank account. I checked and got back to them then what they said was beyond expectation they said we have a process where we refund money in multiple steps. Inshort I am not going to use Make My Trip again. And will not recommend to anyone

Issue Resolved
(0)
Thank you for writing to us. We have noted your feedback and shared the same with our concerned team. We regret the inconvenience caused to you. - Team MakeMyTrip
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