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Makemytrip

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4.0

Summary

Makemytrip
Yash Mandhyan@mandhyanyash
Feb 09, 2015 05:59 PM, 2706 Views

MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

Cannot manage their customers

I am a platinum member of this site because they always had best deals and service. Now I dont want to do any more bookings in future from here. they take days to call you back for refunds, they take nearly an hour to answer your call due to many people calling.


They promise to call back for the query but really dont.Its too much of time wasting to manage your bookings here! pathetic service

Issue Resolved
(0)
Dear Mandhyanyash,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience caused to you while dealing with us.We were looking into your concern but have found that a few important details are missing.Please provide us with the following details:Booking ID or Email address used at the time of booking We await your response to get the matter checked at our end.Assuring you best of our services.Regards,Team-MakeMyTrip Care
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