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My 1-night stay at Hotel Holiday Inn, Aerocity, New Delhi was a downright TORTURE, to say the least!
No porter / Bell-boy to take the luggage up to my room on the 2nd floor
Management Policy of asking for my Credit Card details(Card no. & expiry date) was most objectionable & and definite a prospective security risk for me – sharing of such details had resulted in misuse by Hotel staff earlier of another Hotel, as a past experience.
No Regional(Zee/ETV -Bengali, Marathi, etc) channels were permanently available in Cable TV in the room - which is absolutely annoying & unacceptable.(your lady duty manager at around 8 P.M. on 4th may 2016 had retorted " you cannot expect us keep all 5000 channels in the cable TV"!)
Free Wi-Fi signal provided was too weak – such that not a single Video could be watched in my laptop – stopping intermittently(every 1-2 min. getting stuck & re-starting)
2 out of 3 nos. power points(for Mobile charging or Laptop supply) available in the room were faulty.
Lighting provided over the wash-basin in washroom is sadly inadequate for even a proper shaving requirement.
Biriyani served was very very poor, very much below expectations – considering that that is Delhi(the erstwhile bastion of Mughal rule!) & more so, Holiday Inn is claiming to be a 4+ star Hotel!