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We booked Park Hyaat Goa with MMT and they took full payment from us and when we reached the hotel they told that the booking has been cancelled as MMT did not pay them the amount..We were tortured to the core and the rubbish call center they have, I had to explain each person the same thing every time I was calling them..We were pasteurized to the core..
It was insulting and below dignity to fight with the hotel staff too on a vacation where we went for relaxation. hat if we hadnt had that much money since everything was prepaid. Never will I use them for any further bookings and suggest even you dont do so if you want a peaceful vacation. We landed paying to the hotel once again and that to more then we gave to MMT and now they would refund the money..
God knows if I will get my money back...