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I have booked a hotel in Pahalgam(Kashmir) with my Booking ID NH210616593218 for check in 25th oct 2014 for 2 nights. But due to heavy flood in Kashmir. I am forced to cancel my trip. But makemytrip.com denied to give me refund, although they knew that the situation is not going to get improved till 25th oct.
Where as all my other booking for hotels in kashmir which were booked on https://agoda.com gave me 100% refund for the same dates and with the same reason.
I will suggest that never ever book hotels with makemytrip.com as they are going to earn out of your cancellations and the staff is very rude and unfriendly. For hotels booking you should use sites like boooking.com or agoda.com as they are very professional and customer friendly.
Finally I have lost 40000 Rs as a 100% cancellation charges with makemytrip.com so be aware and never ever book hotels with them.