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Makemytrip

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4.0

Summary

Makemytrip
May 10, 2016 08:36 PM, 1931 Views

MAKEMYTRIP (INDIA) PRIVATE LIMITED Cares

MAKEMYTRIP (INDIA) PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

(Updated May 11, 2016)
Makemytrip's careless service

During 2015 june I went singapore malaysia trip through make my trip company.  they charged rs 71000/= per head and 3 of our family went through them.  when we landed at Malaysia to our shock  in the person’s list,  who came to receive the group  does not have the names of our family.


I have argued with the person who called out the other persons names of our group, for atleast half an hour.  after my angry argument with him he talked with somebody and told us that the person who he telephoned will come and receive us and send us to hotel.  I am about to cry and then that person agreed to take us along with other group persons to our hotel.


Please note that one week before we have paid all the amout I e Rs 210000/=   So there is no fault on our part.  you see  in the foreign country we   are standing in the airport without any help!    this is the service of the famous Makemytrip company.  after landing hotel with lot of strugle, the hotel authority asked us to pay Rm 200 as security deposit which we were not informed in the beginning.  I request you everybody please dont go through Makemytrip.  They are cheaters.  The mental agony I have undergone is very tough to digest.

Issue Resolved
(1)
Dear Customer,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience caused to you while dealing with us.We were looking into your concern but have found that a few important details are missing.Please provide us with the following details:Booking ID orEmail address used at the time of bookingWe await your response to get the matter checked at our end.Assuring you best of our services.Regards,Team-MakeMyTrip Care
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