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Makemytrip

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4.0

Summary

Makemytrip
Nikhel @njaina
Nov 28, 2011 11:22 AM, 1556 Views

MAKEMYTRIP (INDIA) PRIVATE LIMITED Cares

MAKEMYTRIP (INDIA) PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

Cheating on Offers and No Customer Care Cell

I came across a good advertised offer by MakeMyTrip to get a cashback on airtravel tickets on MakeMyTrip.com. The firm had offered a cash back for a certain amount on tickets once the travel is completed. So, I had booked 4 tickets on its website under the Booking IDs: NF2525310671307, NF2525310671173, NF2525310671053 and NF2525310670717.


However, I did not receive any cash back from the company after completion of travel. Thereafter, I called up at all available contact numbers of the company but no contact number had any help desk support. All numbers lead to just automated information. Moreover, I have written tons of mails to them over the last one month but even a single mail is answered by them.


So, this company does not have any scope for customer service and grievance redressal. Also, the cashback as promised by it, was never rendered. I believe any such offer by MakeMyTrip is a sham and advise people not to use its services.

Issue Resolved
(2)
Dear njaina,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 90 days old.If just in case your issue still stands unresolved then please let us know for further action.Warm regards Team-MakeMyTrip Care
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