I had booked a cab on 02 Nov 2013, to drop me at Airport, Delhi(MMT booking ID NC25010390958). MMT had send me a cab. But taxi driver had driven to a railway station, Delhi.
I had said him to drop me at airport. He had refused & abused me. I was with my family at the time. It was 4:30 am in morning. I had called MMT customer care and put a complaint. MMT executive had suggested me to go to airport and make full payment. They had told me that I have to pay full payment including extra miles which cab had driven. He told me that they will be refund that extra money.
I was getting late so I had put that complaint and go to airport. I had paid the full amount to the cab driver. I had also asked him for invoice but he had refused. Any one from MMT had not contacted me after this. I had made a written complaint and emailed to cab provider/MMT.
Now MMT has contacted me but refused to refund my extra money because they are saying we are not cab owner. They are also saying that cab vendor are not in touch. MMT asking me for the bill, which their cab driver had not given to me. I am very puzzled and request you all to not use MMT services. Please check my attached pictures also.