MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.
MakeMytrip booked a hotel for me and my family last year for our vacation trip to Jaipur. The booking was done around end October for a stay spanning 30th December to 2nd Jan. The hotel had a rule that all occupants must attend the New year party on 31st December The cost was INR 2000 per person. We were not interested in that party, neither the food nor anything. No way we spend that much money for a New year party. But we were made to pay irrespective we attend the party or not . This cost me additional 8000 INR. There were other guests as well who did not want to attend the party. However the hotel management was extremely adamant.
This was a sore point of the vacation. MakeMytrip through whom the hotel booking was done did not help at all . Their point was that I had agreed for such a cost during the booking - which I checked later was there in one of the finest of fine prints somewhere at the bottom of the page where we are made to pay the money .
So be careful and budget for such extortionary expenses when making hotel bookings thru MakeMyTrip especially when your stay spans over the year end.
Rgds
GP