Worst I ever experienced:
1) I bought ticket Delhi - Stockholm - Delhi, went to Stockholm. when arriving checkin at airport in Stockholm, returning, Makemytrip had canceled my ticket and sold to someone else. Recorded in Lufthansas booking system.
2) Bought refundable ticket and paid. Had to cancel. Makemytrip charged my credit card INR 49 000. never refunded but stated by a company senior manager- "you might be able to us the funds in the future if you take the same flight and book through Makemytrip then" .WHAT!
3) Makemytrip booked outgoing flight on the 19th and return the 18th(Delhi-Mumbai-Delhi) . when I called and pointed out THEIR error they changed the return to right day but asked for cancelation charges and charged evein though I said NO. even though they admitted error was theirs. after taking actions the charge was paid back
4) Booked package for Kashmir . Makemytrip promised a lot - when confirmation came very very very less was confirmed . now only applying delaying tacktics to avoid to correct the problem .sales to management.sales guy run away . company not taking responsibility, .
yes we are idiots who gave them so many opportunities to show good . now we take it to court .
. now came back from Kashmir . well do you think we got what we were promised . NO
.but thanks to great driver we got good holiday even if we ad to pay for what Makemy trip refused to pay to local rep in Kashmir what we paid to Makemytrip . so not only customers are cheated .also suppliers .fantastic .NO
Get them out of business!
Long live the small local agent!