Your review is Submitted Successfully. ×

Makemytrip

0 Followers
4.0

Summary

Makemytrip
Mohit Garg@mohitgarg81
May 31, 2013 01:34 PM, 1247 Views

MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

Horrible Travel Agent(for Flights and Hotel)

I booked a Hotel in Goa from MMT and they charged me 867 rs as Taxes and Service Fees when I checked with Hotel directly, hotel manager told me that this is collected by MMT for their services.


I dont understand why these guys are adding service fees at the end when payment window prompts.


Same is for flight booking also.


They are the actual cheaters. I Paid 867 to use thair website to book the hotel as a service fees. I dont know what service they have provided to me.


I will reccomand all fellow travellor to book hotel directly from website. Never use the services of MMT

Issue Resolved
(0)
Dear Mohitgarg81,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 90 days old. If just in case your issue still stands unresolved then please let us know for further action. Warm regardsTeam-MakeMyTrip Care
Post
Please fill in a comment to justify your rating for this review.
Post
Question & Answer