I changed the date of my travel. My earlier booking was for 21st october to 26th october for Rs.11, 792 . I changed the travel date to 16th-27th and it showed the fare amount to Rs.10, 192.
But I didnot get any refund of last booking. It is the policy to cut only 3, 500 on the booking whereas the booking is showing 34, 000 ticket. It demands 11, 000 extra over 22, 000. What the hell is it? Cancel all my bookings now. I want all the refund.
I am highly pissed off with this site now. **I have always made my bookings from this site but now this is highly irritating**. **I considered this site to be user friendly but you have really tested my patience.** I have been calling on customer care numbers since 4 days and no one picks up the call . I have also held it for more than an hour everytime. I also sent email complaints. I didnot get any respond.
If you people donot have the man power to pick up the calls of the customers, donot brag about customer services . I will sue you for this if this thing is not sorted out rightaway as I need my refund to re-book my tickets from SOMEWHERE ELSE.