Your review is Submitted Successfully. Ã—

Makemytrip

0 Followers

3.8

57%

44,302 Votes

WRITE A REVIEW

Summary

Makemytrip

Sunny Singh @sunnyrockysingh

Dec 09, 2017 10:52 AM, 1486 Views

MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

Be ready to get surprised at hotel!

They cannot be reliable in matter of hotel bookings.

It happened with me for Havelock Island Hotel booking.

I did paid the full booking amount at makemytrip for the booking but when I called the property to confirm the booking, and to my surprise I get to know that they haven’t received any booking, then I had to book directly through hotel.

I even saw a couple who waited almost for 4 hours at reception, and they had to book directly at property.

As connectivity is the major issue there, then how will a person reach out to MMT CC in such situation.

I am never gonna use MMT for hotel bookings anymore.

Issue Resolved

Response

(0)

Comment

Flag

Brand Response

MakeMyTrip

Dec 11, 2017 10:56 AM

Dear sunnyrockysingh,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience caused to you while dealing with us.In reference to your concern, we request you to please provide the below details so that we can validate the facts at our end:Booking ID orEmail address used at the time of booking.We await your response to get the matter checked at our end.Assuring you best of our services.Regards,Team-MakeMyTrip Care