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Makemytrip

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Summary

Makemytrip
Mar 13, 2008 03:43 PM, 1250 Views

MAKEMYTRIP (INDIA) PRIVATE LIMITED Cares

MAKEMYTRIP (INDIA) PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

(Updated Jul 29, 2008)
MMT Good for Nothing

First impression is the best impression. But  my first  impression  with Make My Trip is very bad impression.I have booked a Hotel  Room in Coimbatore through MMT on 01/03/08 for  03/03/2008. Booking ID is HTL101779.  I made the full payment from my credit card on the same day.Also I booked air tickets , Bangalore-Coimbatore and Coimbatore - Bangalore through MMTOn 02/03/08 , before the day I suppose to be in that Hotel I called up the hotel from Bangalore and asked about the confirmation of booking through MMT. But  the Hotel staff informed me,  there was no reservation made in my name.


Immediately I called up and checked  with MMT staff, after 2 hours MMT staff accept their mistake. But I paid for their mistake. I cancelled  my flight tickets and Even today MMT is not returned my money which I paid for my Hotel reservation.


Bravo.........MMT and Good.....Bye...for ever

Issue Resolved
(0)
Dear Tmkmenon,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 90 days old. If just in case your issue still stands unresolved then please let us know for further action. Warm regardsTeam-MakeMyTrip Care
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