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Makemytrip

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3.8

Summary

Makemytrip
Hari Bhaskar@harisurya
Jun 28, 2014 09:45 AM, 2737 Views

MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

(Updated Jul 12, 2014)
Resolved customer issues now...they are serious...

Bogus offers: Refer to my complaint- 140622-023539. Please do not believe in makemytrip. They simply cheat with no response. The call center is useless and they simply buy 24 hour time for everything. In my case, the escalation process in website is truly a non-sense. I don’t know how they survive in this biz with such cheating offers. They mentioned 2 meal plan and the hotel charged the dinner. The customer like me is left in lurch for last one week without any response. Thumbs down makemytrip.I will never buy anything from you. Cleartrip, Yatra, Travelguru are far better, they show what you get and maintain promises! I strongly recommend to everyone not to choose makemytrip!

Brand Response
(1)
Dear Customer,At an outset, we apologize for the inconvenience this may have cause. As discussed, we have identified the issue and we are glad to inform you that we have initiated refund for INR 1400.00 from our end on 02-Jul- 14 and same will be credited to your account as per your bank processing cycle. We hope that your complaint was resolved up to your satisfaction. We thank you for contacting us. Assuring you best of our services. Team-MakeMyTrip Care
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