MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.
Well, makemytrip.com really look’s like a joke among all these online travel portals.
Following are some disadvantages which u will find out while booking your itinerary on makemytrip.com:
I don’t know what kind of technology these guys are using but page take’s age’s to load.
Look n feel of this Internet booking engine didn’t seems user friendly.
Customer care center is not trained. They must appoint some IATA qualified guys.
Very much confused that, I don’t know what kind of Global distributed system(GDS) these guys are using that never retrieves low cost, most of the time I realize that fare offered by makemytrip is much higher then another portals.
And last one, its may be a personal reason, that I don’t know why. I never feel safe while I proceed through their payment gateways after selecting my itinerary.
Well now competition is growing up in IBE industry, so better these guys improve their services.
Regards
MJ