MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.
Customer care support become help less at the time of Refund. Never do booking via MMT because if it got cancelled they will not refund you in time even after so many months. Very bad services I must say.
we have booked a trip for Bali in September 2017 for November 2017 but unfortunately it got cancelled because of Volcano now we are not getting the refund but they still use to say that you will get it after 24-48 hours from past 2 months now. I have complaint in Consumer court but still the issue is same.