I went through similar excruciating pain. Unlike the other fellow sufferer, I was struggling for money and this company, Makemytrip.com just decided to rob me and run with my money.
I rather pay TWICE the money for a ticket, to someone else, than to pay these clowns even peanuts.
They sell you a ticket at certain price, and then in next few days, you find out that the dates they sold you are not available and that they need to modify the itinerary.
Then, they make up excuses and try to con you into taking flights which have many more stops and restrictions like there is no tomorrow.
When you call Customer Care, you are reminded of why people commit suicides around the world. I wouldn’t be surprised if makemytrip.com and other such companies are responsible for all their deaths.
Getting answers from them is like pulling a nail out with teeth.
Oh, that Deep Karla or whoever is running this company. They don’t care. You can e-mail and call as many times as you like, you never get to hear from him or his underdogs.
You are better off doing business with some other company, better yet, start swimming across the Atlantic, you have lower of chances of being bitten by a real shark, as opposed to this company taking a bite out of you and your life and they don’t care that you have a life that runs on schedules.
I say, if there are lots of other people experiencing the same, let’s file a class law-suit. Get this damn company out of business, that will show them, who is in charge here. Us, the customers. Their company only exists due to us. Without us, they won’t have a damn circus with such clowns.