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Makemytrip

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Summary

Makemytrip
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enjayy @enjayy
Aug 10, 2012 01:54 PM, 1687 Views

MAKEMYTRIP (INDIA) PRIVATE LIMITED Cares

MAKEMYTRIP (INDIA) PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

Horrible customer service

As long as you buy the correct ticket online, things are fine. The troubles start when you need to contact the customer service for any date change, cancellations, or other information. They make you wait like hell for one cancellation. I had to be online for four hours. In 15 minutes, the agent would write two words and transfer to different agents 20 times. The Indian numbers were not working when called.


Horrific customer service experience..

Issue Resolved
 (2)
(1)
MakeMyTrip
Dear Enjayy,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 90 days old. If just in case your issue still stands unresolved then please let us know for further action. Warm regardsTeam-MakeMyTrip Care
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