MAKEMYTRIP (INDIA) PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.
I have contacted makemytrip customer care to credit me my payback points from January onward, after calling them more than 10 times and 6 emails they have still not credited me my payback points, I think its useless to continue using their service when other travel portals give you credit points for using their services.
Makemytrip website is easy to use for booking air and train ticket, as a longtime user of their website, I have noticed that their customer service quality has decreased as they have grown in size.