We booked a hotel - Palmshore Beach Resort, through makemytrip at Kannur (Cannanore) in the last week of July 2014. 5 rooms for 5 couples. Got confirmation from makemytrip. Confirmed the booking by calling the hotel. On the day of travel, 15th August 2014, night at 9:30 pm when we reach Kannur and call the hotel, they refuse booking and even refuse to give the direction to the hotel.
We called makemytrip for help. Instead of giving solution, they kept us on hold and kept on calling GOD KNOWS WHOM! Spent the night on Road. A kind hotel manager in a different hotel gave us a us a service room for the 5 ladies in the group to save their souls and a toilet for our relief.