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Makemytrip

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3.8

Summary

Makemytrip
Soodheer Sudhir@customereport
Feb 23, 2017 01:17 PM, 2426 Views

MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

Not great expirence

The best part of service is you can quickly book the tickets .you can check all available hotels flights and bus. But for whenever you need a support you have to wait for more time sometimes call gets cut.you have to be patient.


You money will deduct immediately after booking and if you cancel you have to wait for 7 working days. You have to keep on following until you get back your refund. Bonus point and offers are complicated. For example if you bonus of Rs 500 it doesn’t mean you have 500 off on you ticket. It’s just 10% of your 500 is Rs 50 only.And you need and in few offers you have to buy ticket of certain amount i.e. Rs 5000 and above. These all offers are sucks


Best part you will get it all time and with commitments


I like the app design and useful and easy to use. Best part is you can see prices difference according to days.


Website load time


It takes too much loading time in the beginning and booking process sucks.Takes more time than any other app or website.

Issue Resolved
(1)
Dear customereport,Greetings from MakeMyTrip!!We thank you for the wonderful feedback shared. It is our constant endeavor to provide the best booking experience for our customers.Look forward to plan many more trips in future.Regards,Team-MakeMyTrip Care
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