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Makemytrip

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Makemytrip
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Himanshu Pandey @himanshuhimanshup
Mar 31, 2018 04:08 PM, 2361 Views

MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

Bad service

I booked a cab for nainital from delhi and as their policy we can only book before 2hrs. So we waited and after 3hrs I called them. They said that we’re sorry just wait for 15mins driver will reach to you. Another 1hr passed and we called them again. This time they said that we cant send the driver to you due to some internal problem. I said that I have the driver details then whats the problem. They again said that we’re sorry for the trouble.


I was assured that the amount which was deducted from my account will be credited in 3 days but it cane after a week.


Overall bad experience


Very poor services

Issue Resolved
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MakeMyTrip
Dear Himanshuhimanshup,Greetings from MakeMyTrip!!We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologies any inconvenience caused to you while dealing with us.We were looking into your concern but have found that a few important details are missing.Please provide us with the following details:Booking ID orEmail address used at the time of bookingWe await your response to get the matter checked at our end.Assuring you best of our services.Regards,Team-MakeMyTrip Care
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