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Makemytrip

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Makemytrip
Vaashee Singh@vaasheesingh
May 05, 2017 07:51 PM, 9082 Views

MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

Does what it has to do. #Reliable.

Make my trip has been so reliable. You will get all the hotels be falling it the lowest to highest price category. I love the offers they keep on. You get very nice hotels, cottages in such reasonable price. Also make my trip offers benefit you by giving 40% discount. I recently booked a cottage for four people with two rooms in just 3500 for three nights and four days. There was a quite misunderstanding though. The cottage I first booked and I called there they said our booking was never made as that cottage was already booked for 6months. So yeah, makemytrip was a bit careless but when told the issue our money was refunded in a day and everything was sorted out. Customer service, they are polite to talk and happy to resolve the issue. Also when we called on the second cottage we booked they said we should better book the cottage via Makemytrip as this discount is not given by us ane makemytrip is giving us the full price.

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Dear vaasheesingh,We thank you for the wonderful feedback shared. It is our constant endeavor to provide the best booking experience for our customers. Look forward to plan many more trips in future.We have taken cognizance of your comments and the spirit in which you have shared your feedback. We assure that every possible attempt is made to ensure complete satisfaction. Your experience has assisted us in exploring possibilities for further improvement in our service levels, for which we are thankful to youAssuring you best of our services.Regards,Team-MakeMyTrip Care
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