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Makemytrip

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4.0

Summary

Makemytrip
Aug 27, 2013 09:02 AM, 1223 Views

MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

Worst customer support from Makemytrip.com

I don’t have any good comments for [link removed] I only had a bad experience with their contact center agents and you guys can work on it. I emailed couple of time, I didn’t get any response. The management  is good, but it’s their contact center agents are spoiling their reputation.


Guys, fix you call transfer methods. I did booked one international flight ticket through [link removed] and it’s such a pain. you’ve to go through all this vein and customer support associates are not very co-operative. All I expect is service, which I didn’t receive.


These guys charged us $50 as service charge which in-turn I never received it. Needs improvement a lot. Expedia is doing a good job.


My review is deleted after I posted a negative comment. People are not ready to accept any negative comments about them, how will you guys improve if you don’t know what is negative.

Issue Resolved
(0)
Dear myelsamy,We were looking into your concern but have found that a few important details are missing.Please provide us with the following details: Booking ID orEmail address used at the time of booking. We await your response to get the matter checked at our end.Assuring you best of our services.Regards,Team- MakeMyTrip Care
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