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Makemytrip

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Makemytrip
Ganesh Kulkarni@bestganesh
May 09, 2016 01:52 PM, 2618 Views

MAKEMYTRIP (INDIA) PRIVATE LIMITED Cares

MAKEMYTRIP (INDIA) PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

(Updated May 09, 2016)
Cheap Hotels at high budget

I have booked Shimla MAnasultanli Individual package through Makemytrip.com.


I was refereed by my friend to avail the service from makemytrip.com


They had provided hotel almost 40 km away from Shimla.(@ Koti)


MMT told me its 3-star hotel but it was not even upto -1star hotel.


It took almost 2 hours to go shimla from my hotel.


Also in MAnasultanli, they provided very cheap hotel where basic facilities(like toilet paper) were not there.


This hotel was even worst than Shimla.


This was like a station lodge type hotel.


Only hotel provided in Chandigadh was 3-star category hotel and satisfied.


When I contacted customer care, they were rude and not ready to listen.


Very disappointed with over all service from MMT.


Therefore I will never refer MMT to any of my friend for any holiday package.

Issue Resolved
(0)
Dear Customer,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience caused to you while dealing with us.We were looking into your concern but have found that a few important details are missing.Please provide us with the following details:Booking ID orEmail address used at the time of bookingWe await your response to get the matter checked at our end.Assuring you best of our services.Regards,Team-MakeMyTrip Care
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