I had a very horrible experience with Make My Trip (MMT) of being charged twice for the same air ticket booked through their portal. When I filled-in my travel details and my ICICI Mastercard number, it informed me that my transaction could not be processed.
It asked me whether I would like to continue booking using another Credit Card. I did so and booked using my HSBC Visa Credit Card.
I was shocked to find that the amount has been charged both to my ICICI Mastercard and HSBC Visa Card.
In the meanwhile, I received an email from MMT without any travel/itinerary details. I replied asking for explanation and despite many days, they have not bothered to reply.
Their website is also unstable and their call-centre is third-rate.
Overall, Make My Trip is a fraudulent and unethical organisation and I advice everyone to keep off from them for any of their travel or hotel bookings.
R Ramesh