MAKEMYTRIP (INDIA) PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.
This is manish and my booking id is NP251701132163
I booked a package deal from makemy trip and wanted to cancel it , have called 30 odd times and always kept on hold or told will be transferred to the concerned department and the call disconnects. Also to my suprise that even though I was charged there is no booking for my flight and makemy trip claims they will send the booking itenary in 4 hrs but it has not reached me yet.
Also been told that will get a call back in 2 hrs but it has been 10 hrs still no call back. All I wanted was to cancel and some one would tell me what is the total refund before cancel, this has turned into a sadistic nightmare with makemy trip being a first experience. Will not suggest make My trip to anyone. Mr Kalra you seriously need to check where is your company heading to.