Ok I admit! it was the second time for me with make my trip. The first trip to Mauritius was pretty good! it was a gift to a very close couple! They loved it.
So emboldened by this experience! I went for the biggest mistake of my life - booked a tour for my parents in law - called the Oriental Escape to Singapore and Malaysia in 2009. The costliest one on their menu!
A nightmare thru and thru - the visa, ticket and the works arrive 2 days before departure! Because they want this trip to be a true Nightmare, and they dont want to ruin the Surprise!
That was just the start, we truly understand the meaning of "being taken for a ride". Instead of the Malaysian Airlines, they chose Jet Airways - because they were trying to cut corners and save some dough.So instead of 5 hours trip to KL, the travel time including layover in Chennai was 12 GRUELLING HOURS! The trip was a connecting flight Chennai(did I mention my folks were going from Delhi). My Mom in Law hates flying.connecting flight means YOU CHANGE THE FLIGHT! in Chennai and do the immigration clearance in CHENNAI!
As if it was not enough! every location they went to(KL, Genting, Singapore) they reached well before the "check in" time.(about 3-4 hours earlier). They were made to wait around by pointless sight seeing.instead of check in to save cost on the room rate!
Now ideally Singapore should have been a flight trip from KL, instead another con job was a road trip of 5 hours in a BUS!
Finally the nightmare was ending.atleast that is what we thought! THANKS TO THE CONNECTING FLIGHT FIASCO from Chennai! My folks arrived after losing their baggage and bore the hightened Customer UNService from Jet Airways! Who wanted them to report lost of baggage in a stamp paper of Rs. 20 in the Airport(if this were not my story, I would be on the floor laughing out Loud!, but be my guest and laught it up!)
So in brief, RUN MILES AWAY but dont make a trip to Singapore Malaysia through make my trip.com. And whichever other provider you use, just verify the above issues dont crop up in your case.!
Net Net.I was trying to please my in laws.and now I am close to being outlawed.:-)
"Unmake my trip! Undo the pain"