Recently I had very terrible experience with makemytrip.I was looking for flight from Bangalore-Delhi, I found that only makemytrip was having time and rates of flights, I was looking for.I immediately booked the ticket. Even after 10 hours when I did not get e-ticket, I called up their service center number, I was told that there is no issue as there system was down so they will send in 2 hours. I called up again after 8 hours, same reply.
I thought, they will send the ticket, not an issue.
Suddenly after 24 hours they called me and told that I will have to give more money if I want to book the ticket. I got shocked, as after 24 hours, Makemytrip realized that I should pay more.
Is’it a bad way of handling people, first take money from people(a whopping 30 thousand for 3 people in my case) and later tell them that only one way of journey is confirmed and departure journey is declined by airline(Kingfisher).
I got so upset that I asked them to cancel whole my booking, I realized that may be one day before journey, they may come back and tall that there is not seta available for me.
Please give second thought before you use Makemytrip, its my personal advise.