MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.
Do not use these scam artists. They will try all sorts of tricks to make you pay more. For example, I tried to book a flight for May 29 but they say only flights are available for May 31. I changed my requested dates to May 27 and then they say only flights are available for May 29. What the #$@! So I managed to get around their software manipulation. They want us to believe our flights are not available and make us pay more in desperation for alternative flights at higher charges. And if you go to another travel website (like Orbitz) you will see that the very same flight that Makemytrip says are not available, does indeed have plenty of seats available.
And what is with all these ridiculous taxes? 50% taxes on a flight? Just another way for them to make more money.
Their customer service is also clueless. Takes them a while to get back to you and when they do so, they give contradicting information for your questions.