Had a disastrous encounter with MMT today. They took my money on Apr 28th for Flight Booking on KingFisher IT-306 30th April 9 AM, no E-Ticket was issued till 1 AM(8 hours before the flight). The CC executive promised a ticket in 60 mins, waited, got no update. Called again, they told me there is some problem and they are going to issue me a Refund now.
WTF? After 2 Days, 6 hours before the flight, they are backing out?
Called King Fisher and they confirmed that the flight is on schedule, my name is not there and is fully booked. AWESOME.
Called in the Morning at 8 AM, CC Executive asks me to book another ticket, complimentary and then asks me to stay on hold for 5 mins, Disconnects me, I call again, explain again, offered the same help, ask me to hold and they disconnect me.
I call again, and this time they say I WAS actually issued a Ticket. OMG, a wonderful Hindi Story with the twist and turns. Surprisingly, If I was indeed issued a Ticket, why didn’t I get any Email/SMS and besides that why was I offered a refund and complimentary ticket in the morning?
Updated - There is a site called https://ruinedmytrip.com/ where lot of make mytrip complaints have been posted. Check it out for more experiences