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Makemytrip

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4.0

Summary

Makemytrip
Harsha Shetty@harsh9009
10 days ago, 76 Views

MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

Third class and pathetic and very unprofessional

I have booked my flight from shivamogha to Hyderabad on 19th Jan


Next day ishit call from airlines that flight ins cancelled, even after 1 month they are not done the refund, after calling multiple times to make my trip their customer care people are talking nonsense and stupid things, they don’t know what was happend everytime they ask the same thing when I said transfer my call to their manager they said that they don’t have manager, they have only supervisor, they don’t have a proper training to how to spell with customer, always they say will up date but no replay, even after I have shared my bank statement still they are not in will to look it into the matter totally disappointed by the very third class , unprofessional support from MMT definitely I will go to consumer court and file a complaint against Make my trip

Brand Response
(0)
We apologize for any inconvenience. As checked, the applicable refund was processed at our end on 14th Feb towards your mode of payment with refund reference number 26914830299. We request you to check your bank statement for your refund transaction. - Team MakeMyTrip
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