MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.
Had employed MMT services for a golden quadrilateral trip in November 2014. An advisor( with initials S Routh) was assigned to me who was very poor in handling the issue. Couldn’t give me proper bills and invoices in time and made me wait till she clarified with her superiors.
The car given broke down in middle of the road between delhi and Agra. The driver keep pleading that he would lose his job if we report it to them. Finally old aged parents started sympathizing with the driver and I had to not report the poor vehicle provided to us. Invoice was given over the mail which would never be accepted by any govt institutions for reimbursement. Finally had to take the matter up with the regional Head and with much delays got the requisitioned invoice.
Never ever get to go with MMT, or avail their services over the phone. Please visit the nearest MMT agency and get everything clarified. Else these people will take you for a ride. Personally not recommended at all!