MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.
I went to ICICI Bank net banking. There I saw Makemytrip is offering Rs. 200/- cash back if I do booking using net banking provided there is one code ICICINET to be entered into their promotional code. Hence I did that and did payment using ICICI Net banking. They didnt return Rs. 200/-. When I inquired through their customer support, they simply refused saying I had never entered that promotional code which is "ICICINET" .
Any Tom, Dick or Harry will also know where and how to enter those promotional codes. This is shows what level of cheaters they are. I searched google with words like travel croos..fraud, and got this link which is Mouthshut.com and then I realized this website (travel operator) is blacklisted by most fo the user. Alas I knew about it!!!
Never ever to any booking on make my trip. They are cheaters of the first order. I had faced similar situation 2 years back. But I was new to these kind of bookings at that time.