Booking id NL20827233342
Makemytrip may be a very good website for flight booking, but has a very confusing holiday booking system, I had booked a holiday to jaipur from 8th to 12th oct and the tickets came for 11th, on calling the customer care, after 7 days of follow up, they tell me that when I changed by blr to jaipur flight from 11 20 pm to 5: 30 pm on 8th oct flight, it reduced 1 day and the return ticket was changed automatically from 12th to 11th, and they said they couldnt do anything about it When I ask if I cancel my return flights only and what will be the refund I will get, they took another 3 days to tell me cancellation charges only and not the amount I will receive as a refund. I think makemytrip is just basing in the glory that they are the number 1 site for flight bookings in india and do not really care that customers are what makes them no.1 and should focus on the same. Anyway, I will not be booking my next holiday through MMT, I will definitely look only for flights from Makemytrip. Thank you makemytrip in making me feel cheated and humiliated through this experience.