1st deceit: ISSUED TICKET WITHOUT ASKING WHILE THE CUSTOMER EXECUTIVE HIMSELF AND I WERE LOOKING FOR OTHER OPTIONS. Kindly check.
2nd fraud: Not allowing to cancel the fraud ticket. Nothing is mentioned in any of the mails or e tickets issued by you that full payment is to be done to cancel the ticket. And when the issued ticket was issued fraudulently then its out of question of paying extra!
A dose of common sense: Can you compel someone to pay the balance amount when he doesn’t intend to travel and the paid amount is itself resulting to refund? Does a person who has done so many bookings through your website(check my track record of bookings) and never ever cancelled a single ticket before this would be interested in fighting unnecessarily when come through such a big fraud executive?
I shall never ever use your services. Ridiculed and the most frustrating booking experience, rather a worst e commerce fraud experience.
He will block or wait list cheaper and better options on phone if you share the flight details. Cancellation possible only before 1 day of travel! Till then you cant travel so your money blocked for buying better ticket. Asking to pay the full amount when you dont want to travel at all instead of giving refund out of the amount already paid. Better fares on other websites.