MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.
I have no clue why one night I got suckered into booking my trip on makemytrip.com; yes the fare was competitive but I tried to contact the company and that is where the problem lies......you just cannot get a hold of them on the phone!
I mean after calling numerous times, emailing customer "heads", then "escalating" the problem. This company sucks, once they got your money forget about it, they have no business with you. AVOID this website!