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I booked return tickets for my parents Del - Pune -Del. So, there should have been 4 tickets. While booking I was charged for all 4. When I got my etickets, there are only 3 tickets. Its next to impossible to get anything across to customer support. I have no idea what to do.
I even contacted Air India but they cannot help as the bookings were done through makemy trip. The customer support refuses to even understand the problem. There should be at least some email address to contact a higer authority person in case of such issues.
If makemy trip is reading this, they should rectify this.